MBNA: Bon service **** la client****le par Emmanuel...

Eine MBNA Kundenbewertung durch GetHuman-Benutzer ~la p'tite jojo von November 23., 2017

Background on ~la p'tite jojo's case

GetHuman: ~la p'tite jojo - can you tell our other MBNA customers when your case took place?
~la p'tite jojo: Yup. It was morning, on November 15..
GetHuman: Did you reach out to MBNA, and if so, how?
~la p'tite jojo: I used the 800-421-2110 number I found for on the GetHuman MBNA customer phone number page I was on: MBNA Customer Service Phone Number
GetHuman: And which of these common MBNA customer issues best describes the reason you wanted to talk to them?
(Shows ~la p'tite jojo a list of common MBNA problems)
~la p'tite jojo: "Question" was why I was trying to call.

~la p'tite jojo's review of MBNA customer service

GetHuman: So how would you sum up your experience for GetHuman's MBNA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~la p'tite jojo: Bon service **** la client****le par Emmanuel, mais des questions personnelles inutiles puisque je fermais le compte.
GetHuman: Let's quantify your experience contacting MBNA. On a scale of 1 to 5, how easy is it go get help on a MBNA problem?
~la p'tite jojo: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~la p'tite jojo: I'd give them a one out of five on communication.
GetHuman: And what about MBNA's ability to quickly and effectively address your problem?
~la p'tite jojo: For that I would say two out of five.
GetHuman: And finally- any advice for other MBNA customers?
~la p'tite jojo: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit MBNA weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~la p'tite jojo taken from his MBNA customer service problem that occurred on November 15., 2017.


1.00 of 5 stars | 7 reviews

~la p'tite jojo's MBNA Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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