Ticketmaster: We're sorry, chat is currently unavailable*Chat...

Eine Ticketmaster Kundenbewertung durch GetHuman-Benutzer GetHuman-47362 von November 27., 2017

Background on GetHuman-47362's case

GetHuman: GetHuman-47362 - can you tell our other Ticketmaster customers when your case took place?
GetHuman-47362: Yeah. It was morning, on November 18..
GetHuman: Did you reach out to Ticketmaster, and if so, how?
GetHuman-47362: I used the 800-745-3000 number I found for on the GetHuman Ticketmaster customer phone number page I was on: Ticketmaster Customer Service Phone Number
GetHuman: And which of these common Ticketmaster customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-47362 a list of common Ticketmaster problems)
GetHuman-47362: "Missing Tickets" was why I was trying to call.

GetHuman-47362's review of Ticketmaster customer service

GetHuman: So how would you sum up your experience for GetHuman's Ticketmaster customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-47362: We're sorry, chat is currently unavailable*Chat hours are listed below.*Monday - Wednesday: Closed*Thursday: **:** AM - **:** AM EDT*Friday - Sunday: Closed*It is currently Friday, Jun. **, **** **:** AM EDT****....awesome.....
GetHuman: Let's quantify your experience contacting Ticketmaster. On a scale of 1 to 5, how easy is it go get help on a Ticketmaster problem?
GetHuman-47362: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-47362: I'd give them a one out of five on communication.
GetHuman: And what about Ticketmaster's ability to quickly and effectively address your problem?
GetHuman-47362: For that I would say one out of five.
GetHuman: And finally- any advice for other Ticketmaster customers?
GetHuman-47362: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Ticketmaster weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-47362 taken from his Ticketmaster customer service problem that occurred on November 18., 2017.


1.78 of 5 stars | 203 reviews

GetHuman-47362's Ticketmaster Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Ticketmaster, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Ticketmaster in any way.

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