Ticketmaster: I spoke with John about my Iron Maiden tickets...

Eine Ticketmaster Kundenbewertung durch GetHuman-Benutzer ~Kevin Waldron von November 11., 2017

Background on ~Kevin Waldron's case

GetHuman: ~Kevin Waldron - can you tell our other Ticketmaster customers when your case took place?
~Kevin Waldron: Yes. It was middle of the night, on November 3..
GetHuman: Did you reach out to Ticketmaster, and if so, how?
~Kevin Waldron: I used the 800-745-3000 number I found for on the GetHuman Ticketmaster customer phone number page I was on: Ticketmaster Customer Service Phone Number
GetHuman: And which of these common Ticketmaster customer issues best describes the reason you wanted to talk to them?
(Shows ~Kevin Waldron a list of common Ticketmaster problems)
~Kevin Waldron: "Cancel order" was why I was trying to call.

~Kevin Waldron's review of Ticketmaster customer service

GetHuman: So how would you sum up your experience for GetHuman's Ticketmaster customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kevin Waldron: I spoke with John about my Iron Maiden tickets. Very helpful and understood my angst of the paperless ticket process. Thanks John!
GetHuman: Let's quantify your experience contacting Ticketmaster. On a scale of 1 to 5, how easy is it go get help on a Ticketmaster problem?
~Kevin Waldron: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kevin Waldron: I'd give them a one out of five on communication.
GetHuman: And what about Ticketmaster's ability to quickly and effectively address your problem?
~Kevin Waldron: For that I would say two out of five.
GetHuman: And finally- any advice for other Ticketmaster customers?
~Kevin Waldron: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Ticketmaster weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~Kevin Waldron taken from his Ticketmaster customer service problem that occurred on November 3., 2017.


1.78 of 5 stars | 203 reviews

~Kevin Waldron's Ticketmaster Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Ticketmaster, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Ticketmaster in any way.

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