Orbitz: As per the Airlines, flight schedule was change...

Eine Orbitz Kundenbewertung durch GetHuman-Benutzer ~OrbitzHater von November 22., 2017

Background on ~OrbitzHater's case

GetHuman: ~OrbitzHater - can you tell our other Orbitz customers when your case took place?
~OrbitzHater: Yes I can. It was afternoon, on November 20..
GetHuman: Did you reach out to Orbitz, and if so, how?
~OrbitzHater: I used the 844-803-5578 number I found for on the GetHuman Orbitz customer phone number page I was on: Orbitz Customer Service Phone Number
GetHuman: And which of these common Orbitz customer issues best describes the reason you wanted to talk to them?
(Shows ~OrbitzHater a list of common Orbitz problems)
~OrbitzHater: "Refund a Charge" was why I was trying to call.

~OrbitzHater's review of Orbitz customer service

GetHuman: So how would you sum up your experience for GetHuman's Orbitz customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~OrbitzHater: As per the Airlines, flight schedule was changed a few months ago and they informed Orbitz about it. Orbitz didnt inform us about the changes thats why we stayed at the airport for half a * hours and get a flight the next day
GetHuman: Let's quantify your experience contacting Orbitz. On a scale of 1 to 5, how easy is it go get help on a Orbitz problem?
~OrbitzHater: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~OrbitzHater: I'd give them a five out of five on communication.
GetHuman: And what about Orbitz's ability to quickly and effectively address your problem?
~OrbitzHater: For that I would say four out of five.
GetHuman: And finally- any advice for other Orbitz customers?
~OrbitzHater: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Orbitz weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~OrbitzHater taken from his Orbitz customer service problem that occurred on November 20., 2017.


1.84 of 5 stars | 226 reviews

~OrbitzHater's Orbitz Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Orbitz, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Orbitz in any way.

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