Microsoft - Tech Support: Sure I got through. Unresolved issue, put on h...
Eine Microsoft - Tech Support Kundenbewertung durch GetHuman-Benutzer ~Rosamarie117 von November 25., 2017
Background on ~Rosamarie117's case
GetHuman: ~Rosamarie117 - can you tell our other Microsoft - Tech Support customers when your case took place?
~Rosamarie117: Yup. It was middle of the night, on November 24..
GetHuman: Did you reach out to Microsoft - Tech Support, and if so, how?
GetHuman: And which of these common Microsoft - Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows ~Rosamarie117 a list of common Microsoft - Tech Support problems)
~Rosamarie117: "Recover Account" was why I was trying to call.
~Rosamarie117's review of Microsoft - Tech Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rosamarie117: Sure I got through. Unresolved issue, put on hold for ** minutes. Still waiting for a call back. Excuses, excuses, excuses. Will let you know if they ever fix the issue.
GetHuman: Let's quantify your experience contacting Microsoft - Tech Support. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Tech Support problem?
~Rosamarie117: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rosamarie117: I'd give them a five out of five on communication.
GetHuman: And what about Microsoft - Tech Support's ability to quickly and effectively address your problem?
~Rosamarie117: For that I would say one out of five.
GetHuman: And finally- any advice for other Microsoft - Tech Support customers?
~Rosamarie117: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Microsoft - Tech Support weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~Rosamarie117 taken from his Microsoft - Tech Support customer service problem that occurred on November 24., 2017.