Microsoft - Tech Support: They keep on hanging my calls as if they don't...

Eine Microsoft - Tech Support Kundenbewertung durch GetHuman-Benutzer ~Macgyver Anderson von November 18., 2017

Background on ~Macgyver Anderson's case

GetHuman: ~Macgyver Anderson - can you tell our other Microsoft - Tech Support customers when your case took place?
~Macgyver Anderson: Yes I can. It was middle of the night, on November 13..
GetHuman: Did you reach out to Microsoft - Tech Support, and if so, how?
~Macgyver Anderson: I used the 877-696-7786 number I found for on the GetHuman Microsoft - Tech Support customer phone number page I was on: Microsoft - Tech Support Customer Service Phone Number
GetHuman: And which of these common Microsoft - Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows ~Macgyver Anderson a list of common Microsoft - Tech Support problems)
~Macgyver Anderson: "Update Account Information" was why I was trying to call.

~Macgyver Anderson's review of Microsoft - Tech Support customer service

GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Macgyver Anderson: They keep on hanging my calls as if they don't want to entertain callers. I have trouble activating my windows * product key more than a day now. I request anyone who cares at Microsoft to please call me at ************* and I would change my score to them to a passing rate..
GetHuman: Let's quantify your experience contacting Microsoft - Tech Support. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Tech Support problem?
~Macgyver Anderson: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Macgyver Anderson: I'd give them a five out of five on communication.
GetHuman: And what about Microsoft - Tech Support's ability to quickly and effectively address your problem?
~Macgyver Anderson: For that I would say one out of five.
GetHuman: And finally- any advice for other Microsoft - Tech Support customers?
~Macgyver Anderson: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Microsoft - Tech Support weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~Macgyver Anderson taken from his Microsoft - Tech Support customer service problem that occurred on November 13., 2017.

Microsoft - Tech Support

2.20 of 5 stars | 301 reviews

~Macgyver Anderson's Microsoft - Tech Support Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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