LivingSocial: The line gives several very clear options. And...
Eine LivingSocial Kundenbewertung durch GetHuman-Benutzer GetHuman-75011 von November 24., 2017
Background on GetHuman-75011's case
GetHuman: GetHuman-75011 - can you tell our other LivingSocial customers when your case took place?
GetHuman-75011: Sure. It was afternoon, on November 23..
GetHuman: Did you reach out to LivingSocial, and if so, how?
GetHuman: And which of these common LivingSocial customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-75011 a list of common LivingSocial problems)
GetHuman-75011: "Service problem" was why I was trying to call.
GetHuman-75011's review of LivingSocial customer service
GetHuman: So how would you sum up your experience for GetHuman's LivingSocial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-75011: The line gives several very clear options. And the rep asks for a phone number so that if the call drops, you can be contacted. Excellent idea.
GetHuman: Let's quantify your experience contacting LivingSocial. On a scale of 1 to 5, how easy is it go get help on a LivingSocial problem?
GetHuman-75011: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-75011: I'd give them a four out of five on communication.
GetHuman: And what about LivingSocial's ability to quickly and effectively address your problem?
GetHuman-75011: For that I would say three out of five.
GetHuman: And finally- any advice for other LivingSocial customers?
GetHuman-75011: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit LivingSocial weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-75011 taken from his LivingSocial customer service problem that occurred on November 23., 2017.