LivingSocial: Both service@... & help&... result in an automa...
Eine LivingSocial Kundenbewertung durch GetHuman-Benutzer ~Gandydancer von November 25., 2017
Background on ~Gandydancer's case
GetHuman: ~Gandydancer - can you tell our other LivingSocial customers when your case took place?
~Gandydancer: Yes. It was afternoon, on November 21..
GetHuman: Did you reach out to LivingSocial, and if so, how?
GetHuman: And which of these common LivingSocial customer issues best describes the reason you wanted to talk to them?
(Shows ~Gandydancer a list of common LivingSocial problems)
~Gandydancer: "Change plan" was why I was trying to call.
~Gandydancer's review of LivingSocial customer service
GetHuman: So how would you sum up your experience for GetHuman's LivingSocial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gandydancer: Both service@... & help&... result in an automatic reply saying you must call them to get support. No email support.
GetHuman: Let's quantify your experience contacting LivingSocial. On a scale of 1 to 5, how easy is it go get help on a LivingSocial problem?
~Gandydancer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gandydancer: I'd give them a four out of five on communication.
GetHuman: And what about LivingSocial's ability to quickly and effectively address your problem?
~Gandydancer: For that I would say three out of five.
GetHuman: And finally- any advice for other LivingSocial customers?
~Gandydancer: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit LivingSocial weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~Gandydancer taken from his LivingSocial customer service problem that occurred on November 21., 2017.