LivingSocial: I have a very bad experiance with Living social...

Eine LivingSocial Kundenbewertung durch GetHuman-Benutzer ~Chin von November 25., 2017

Background on ~Chin's case

GetHuman: ~Chin - can you tell our other LivingSocial customers when your case took place?
~Chin: Yes I can. It was morning, on November 23..
GetHuman: Did you reach out to LivingSocial, and if so, how?
~Chin: I used the 202-400-2100 number I found for on the GetHuman LivingSocial customer phone number page I was on: LivingSocial Customer Service Phone Number
GetHuman: And which of these common LivingSocial customer issues best describes the reason you wanted to talk to them?
(Shows ~Chin a list of common LivingSocial problems)
~Chin: "Complaint" was why I was trying to call.

~Chin's review of LivingSocial customer service

GetHuman: So how would you sum up your experience for GetHuman's LivingSocial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Chin: I have a very bad experiance with Living social on my refund. I purchased a cabilnet through living socia in May **** and i was informed that the deal was cancelled. I requested for a cash refund. When i send a follow email or call the customer service, they keep on telling me that they have submit the refund and I need to wait for ** days. I HAVE BEEN WAITING FOR * MONTHS ALREADY, and yet to receive the goods or cash refund!!!! Do I need to wauit for * years for a cash refund???????? I need a update and commmit date by when I can have my cash back!!!!**Pls respond!!!!!**reference your case as ******
GetHuman: Let's quantify your experience contacting LivingSocial. On a scale of 1 to 5, how easy is it go get help on a LivingSocial problem?
~Chin: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Chin: I'd give them a four out of five on communication.
GetHuman: And what about LivingSocial's ability to quickly and effectively address your problem?
~Chin: For that I would say one out of five.
GetHuman: And finally- any advice for other LivingSocial customers?
~Chin: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit LivingSocial weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~Chin taken from his LivingSocial customer service problem that occurred on November 23., 2017.

LivingSocial

3.43 of 5 stars | 74 reviews

~Chin's LivingSocial Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like LivingSocial, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with LivingSocial in any way.

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