UPS: to complain

Eine UPS Kundenbewertung durch GetHuman-Benutzer GetHuman-hveray von Dezember 7., 2017

Background on GetHuman-hveray's case

GetHuman: GetHuman-hveray - can you tell our other UPS customers when your case took place?
GetHuman-hveray: Yeah. It was morning, on November 27..
GetHuman: Did you reach out to UPS, and if so, how?
GetHuman-hveray: I used the 800-742-5877 number I found for on the GetHuman UPS customer phone number page I was on: UPS Customer Service Phone Number
GetHuman: And which of these common UPS customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-hveray a list of common UPS problems)
GetHuman-hveray: "Track a Package" was why I was trying to call.

GetHuman-hveray's review of UPS customer service

GetHuman: So how would you sum up your experience for GetHuman's UPS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-hveray: to complain
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman-hveray: i paid ** usd for use ups to send my goods from China to Peru but here in Peru a companie call AQP is stealing me beacuse they are asking me to pay *** soles for STORAGE and nobody give reasons ... im indignated
GetHuman: Let's quantify your experience contacting UPS. On a scale of 1 to 5, how easy is it go get help on a UPS problem?
GetHuman-hveray: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-hveray: I'd give them a five out of five on communication.
GetHuman: And what about UPS's ability to quickly and effectively address your problem?
GetHuman-hveray: For that I would say two out of five.
GetHuman: And finally- any advice for other UPS customers?
GetHuman-hveray: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit UPS weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-hveray taken from his UPS customer service problem that occurred on November 27., 2017.


2.56 of 5 stars | 201 reviews

GetHuman-hveray's UPS Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like UPS, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with UPS in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!