UPS: ran tracking * this morning said be here by noo...

Eine UPS Kundenbewertung durch GetHuman-Benutzer ~harris trucking von November 20., 2017

Background on ~harris trucking's case

GetHuman: ~harris trucking - can you tell our other UPS customers when your case took place?
~harris trucking: Yeah. It was morning, on November 13..
GetHuman: Did you reach out to UPS, and if so, how?
~harris trucking: I used the 800-742-5877 number I found for on the GetHuman UPS customer phone number page I was on: UPS Customer Service Phone Number
GetHuman: And which of these common UPS customer issues best describes the reason you wanted to talk to them?
(Shows ~harris trucking a list of common UPS problems)
~harris trucking: "Delivery Issue" was why I was trying to call.

~harris trucking's review of UPS customer service

GetHuman: So how would you sum up your experience for GetHuman's UPS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~harris trucking: ran tracking * this morning said be here by noon today! its * hours after that so i called this number and lady realy rude and hatfull!! said wll they got till after *pm to deliver . wow!! then y tract record say before noon ? and it shows it was n olney il . at * am and i live * miles from the ups packing there lol. i will never use ups again my comp will forshure use some one else next time!!!
GetHuman: Let's quantify your experience contacting UPS. On a scale of 1 to 5, how easy is it go get help on a UPS problem?
~harris trucking: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~harris trucking: I'd give them a one out of five on communication.
GetHuman: And what about UPS's ability to quickly and effectively address your problem?
~harris trucking: For that I would say five out of five.
GetHuman: And finally- any advice for other UPS customers?
~harris trucking: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit UPS weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~harris trucking taken from his UPS customer service problem that occurred on November 13., 2017.


2.56 of 5 stars | 201 reviews

~harris trucking's UPS Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like UPS, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with UPS in any way.

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