TD Bank: This call was fine, but it was my second try...

Eine TD Bank Kundenbewertung durch GetHuman-Benutzer ~22cool von November 23., 2017

Background on ~22cool's case

GetHuman: ~22cool - can you tell our other TD Bank customers when your case took place?
~22cool: Yup. It was evening, on November 18..
GetHuman: Did you reach out to TD Bank, and if so, how?
~22cool: I used the 800-937-2000 number I found for on the GetHuman TD Bank customer phone number page I was on: TD Bank Customer Service Phone Number
GetHuman: And which of these common TD Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~22cool a list of common TD Bank problems)
~22cool: "Check Application Status" was why I was trying to call.

~22cool's review of TD Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's TD Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~22cool: This call was fine, but it was my second try. The first time I waited quite a long time and then was disconnected.*If you have waited too long, hang up and try again.
GetHuman: Let's quantify your experience contacting TD Bank. On a scale of 1 to 5, how easy is it go get help on a TD Bank problem?
~22cool: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~22cool: I'd give them a two out of five on communication.
GetHuman: And what about TD Bank's ability to quickly and effectively address your problem?
~22cool: For that I would say three out of five.
GetHuman: And finally- any advice for other TD Bank customers?
~22cool: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit TD Bank weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~22cool taken from his TD Bank customer service problem that occurred on November 18., 2017.

TD Bank

1.60 of 5 stars | 57 reviews

~22cool's TD Bank Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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