TD Bank: I am so disgusted with the so called special cu...

Eine TD Bank Kundenbewertung durch GetHuman-Benutzer GetHuman-natsid7 von November 30., 2017

Background on GetHuman-natsid7's case

GetHuman: GetHuman-natsid7 - can you tell our other TD Bank customers when your case took place?
GetHuman-natsid7: Sure. It was middle of the night, on November 29..
GetHuman: Did you reach out to TD Bank, and if so, how?
GetHuman-natsid7: I used the 800-937-2000 number I found for on the GetHuman TD Bank customer phone number page I was on: TD Bank Customer Service Phone Number
GetHuman: And which of these common TD Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-natsid7 a list of common TD Bank problems)
GetHuman-natsid7: "Cancel Account" was why I was trying to call.

GetHuman-natsid7's review of TD Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's TD Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-natsid7: I am so disgusted with the so called special customer service I am ready to leave the bank for one w
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-natsid7: I am now on hold for the fourth time this evening--they say call will be answered in * to * minutes and in each call I hung up after ** minutes
GetHuman: Let's quantify your experience contacting TD Bank. On a scale of 1 to 5, how easy is it go get help on a TD Bank problem?
GetHuman-natsid7: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-natsid7: I'd give them a three out of five on communication.
GetHuman: And what about TD Bank's ability to quickly and effectively address your problem?
GetHuman-natsid7: For that I would say one out of five.
GetHuman: And finally- any advice for other TD Bank customers?
GetHuman-natsid7: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit TD Bank weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-natsid7 taken from his TD Bank customer service problem that occurred on November 29., 2017.

TD Bank

1.60 of 5 stars | 57 reviews

GetHuman-natsid7's TD Bank Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like TD Bank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with TD Bank in any way.

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