TD Bank: *st time on hold ** min then disconnect**nd tim...

Eine TD Bank Kundenbewertung durch GetHuman-Benutzer GetHuman-244726 von November 20., 2017

Background on GetHuman-244726's case

GetHuman: GetHuman-244726 - can you tell our other TD Bank customers when your case took place?
GetHuman-244726: Sure. It was morning, on November 14..
GetHuman: Did you reach out to TD Bank, and if so, how?
GetHuman-244726: I used the 800-937-2000 number I found for on the GetHuman TD Bank customer phone number page I was on: TD Bank Customer Service Phone Number
GetHuman: And which of these common TD Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-244726 a list of common TD Bank problems)
GetHuman-244726: "Check Application Status" was why I was trying to call.

GetHuman-244726's review of TD Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's TD Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-244726: *st time on hold ** min then disconnect**nd time directed to another dept never picked up**rd time directed to another dept wrong number**th time transferred - hold ** min - then told it depends on the branch the commercial loan is at.*Citi Bank has had no luck obtaining payoff for TD Bank customer. Customer signed payoff balance request letter to TD Bank and listed UCC number to be released.**Darla Grossman*Citi Bank****-***-****
GetHuman: Let's quantify your experience contacting TD Bank. On a scale of 1 to 5, how easy is it go get help on a TD Bank problem?
GetHuman-244726: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-244726: I'd give them a four out of five on communication.
GetHuman: And what about TD Bank's ability to quickly and effectively address your problem?
GetHuman-244726: For that I would say one out of five.
GetHuman: And finally- any advice for other TD Bank customers?
GetHuman-244726: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit TD Bank weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-244726 taken from his TD Bank customer service problem that occurred on November 14., 2017.

TD Bank

1.60 of 5 stars | 57 reviews

GetHuman-244726's TD Bank Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like TD Bank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with TD Bank in any way.

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