Panasonic: redirected three times, put back in the que. O...

Eine Panasonic Kundenbewertung durch GetHuman-Benutzer ~HORRIBLE SERVICE 2 HOURS ON H von November 27., 2017

Background on ~HORRIBLE SERVICE 2 HOURS ON H's case

GetHuman: ~HORRIBLE SERVICE 2 HOURS ON H - can you tell our other Panasonic customers when your case took place?
~HORRIBLE SERVICE 2 HOURS ON H: Yeah. It was morning, on November 25..
GetHuman: Did you reach out to Panasonic, and if so, how?
~HORRIBLE SERVICE 2 HOURS ON H: I used the 800-211-7262 number I found for on the GetHuman Panasonic customer phone number page I was on: Panasonic Customer Service Phone Number
GetHuman: And which of these common Panasonic customer issues best describes the reason you wanted to talk to them?
(Shows ~HORRIBLE SERVICE 2 HOURS ON H a list of common Panasonic problems)
~HORRIBLE SERVICE 2 HOURS ON H: "Refund a Charge" was why I was trying to call.

~HORRIBLE SERVICE 2 HOURS ON H's review of Panasonic customer service

GetHuman: So how would you sum up your experience for GetHuman's Panasonic customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HORRIBLE SERVICE 2 HOURS ON H: redirected three times, put back in the que. On hold still to talk to the equally horrible Square trade warrantee, that Panasonic will take your money for and will not stand behind their service. BUYER BEWARE !!!!!
GetHuman: Let's quantify your experience contacting Panasonic. On a scale of 1 to 5, how easy is it go get help on a Panasonic problem?
~HORRIBLE SERVICE 2 HOURS ON H: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HORRIBLE SERVICE 2 HOURS ON H: I'd give them a three out of five on communication.
GetHuman: And what about Panasonic's ability to quickly and effectively address your problem?
~HORRIBLE SERVICE 2 HOURS ON H: For that I would say four out of five.
GetHuman: And finally- any advice for other Panasonic customers?
~HORRIBLE SERVICE 2 HOURS ON H: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Panasonic weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~HORRIBLE SERVICE 2 HOURS ON H taken from his Panasonic customer service problem that occurred on November 25., 2017.

Panasonic

2.48 of 5 stars | 273 reviews

~HORRIBLE SERVICE 2 HOURS ON H's Panasonic Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Panasonic, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Panasonic in any way.

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