Panasonic: Had to wait for Customer Service which was bad...
Eine Panasonic Kundenbewertung durch GetHuman-Benutzer GetHuman-289849 von November 15., 2017
Background on GetHuman-289849's case
GetHuman: GetHuman-289849 - can you tell our other Panasonic customers when your case took place?
GetHuman-289849: Yes. It was middle of the night, on November 14..
GetHuman: Did you reach out to Panasonic, and if so, how?
GetHuman: And which of these common Panasonic customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-289849 a list of common Panasonic problems)
GetHuman-289849: "Account Access" was why I was trying to call.
GetHuman-289849's review of Panasonic customer service
GetHuman: So how would you sum up your experience for GetHuman's Panasonic customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-289849: Had to wait for Customer Service which was bad then got supervisor who was worse.. YIKES RUN from Panasonic
GetHuman: Let's quantify your experience contacting Panasonic. On a scale of 1 to 5, how easy is it go get help on a Panasonic problem?
GetHuman-289849: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-289849: I'd give them a three out of five on communication.
GetHuman: And what about Panasonic's ability to quickly and effectively address your problem?
GetHuman-289849: For that I would say four out of five.
GetHuman: And finally- any advice for other Panasonic customers?
GetHuman-289849: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Panasonic weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-289849 taken from his Panasonic customer service problem that occurred on November 14., 2017.