Panasonic: They refused to help me as my warranty just ran...
Eine Panasonic Kundenbewertung durch GetHuman-Benutzer GetHuman-433144 von November 27., 2017
Background on GetHuman-433144's case
GetHuman: GetHuman-433144 - can you tell our other Panasonic customers when your case took place?
GetHuman-433144: Yes. It was morning, on November 18..
GetHuman: Did you reach out to Panasonic, and if so, how?
GetHuman: And which of these common Panasonic customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-433144 a list of common Panasonic problems)
GetHuman-433144: "Returns" was why I was trying to call.
GetHuman-433144's review of Panasonic customer service
GetHuman: So how would you sum up your experience for GetHuman's Panasonic customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-433144: They refused to help me as my warranty just ran out and I would have to pay for their assistance to answer a question regarding the fax picking up instead of the answering machine. I will not buy another Panasonic phone or any other device they manufacutre.
GetHuman: Let's quantify your experience contacting Panasonic. On a scale of 1 to 5, how easy is it go get help on a Panasonic problem?
GetHuman-433144: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-433144: I'd give them a four out of five on communication.
GetHuman: And what about Panasonic's ability to quickly and effectively address your problem?
GetHuman-433144: For that I would say one out of five.
GetHuman: And finally- any advice for other Panasonic customers?
GetHuman-433144: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Panasonic weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-433144 taken from his Panasonic customer service problem that occurred on November 18., 2017.