Panasonic: Ironically, the tech had difficulty understandi...
Eine Panasonic Kundenbewertung durch GetHuman-Benutzer ~pwclover von November 28., 2017
Background on ~pwclover's case
GetHuman: ~pwclover - can you tell our other Panasonic customers when your case took place?
~pwclover: Yeah. It was evening, on November 20..
GetHuman: Did you reach out to Panasonic, and if so, how?
GetHuman: And which of these common Panasonic customer issues best describes the reason you wanted to talk to them?
(Shows ~pwclover a list of common Panasonic problems)
~pwclover: "Returns" was why I was trying to call.
~pwclover's review of Panasonic customer service
GetHuman: So how would you sum up your experience for GetHuman's Panasonic customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pwclover: Ironically, the tech had difficulty understanding me on my Panasonic phone. I did get clear answers to my questions once they were understood.
GetHuman: Let's quantify your experience contacting Panasonic. On a scale of 1 to 5, how easy is it go get help on a Panasonic problem?
~pwclover: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pwclover: I'd give them a five out of five on communication.
GetHuman: And what about Panasonic's ability to quickly and effectively address your problem?
~pwclover: For that I would say two out of five.
GetHuman: And finally- any advice for other Panasonic customers?
~pwclover: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Panasonic weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~pwclover taken from his Panasonic customer service problem that occurred on November 20., 2017.