Netflix: I can't find my serie
Eine Netflix Kundenbewertung durch GetHuman-Benutzer GetHuman-nektario von Dezember 7., 2017
Background on GetHuman-nektario's case
GetHuman: GetHuman-nektario - can you tell our other Netflix customers when your case took place?
GetHuman-nektario: Yes. It was middle of the night, on Dezember 2..
GetHuman: Did you reach out to Netflix, and if so, how?
GetHuman: And which of these common Netflix customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-nektario a list of common Netflix problems)
GetHuman-nektario: "Technical support" was why I was trying to call.
GetHuman-nektario's review of Netflix customer service
GetHuman: So how would you sum up your experience for GetHuman's Netflix customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-nektario: I can't find my serie
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman-nektario: i watched a serie with the name of "POWER" and now i can't find it
GetHuman: Let's quantify your experience contacting Netflix. On a scale of 1 to 5, how easy is it go get help on a Netflix problem?
GetHuman-nektario: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-nektario: I'd give them a four out of five on communication.
GetHuman: And what about Netflix's ability to quickly and effectively address your problem?
GetHuman-nektario: For that I would say five out of five.
GetHuman: And finally- any advice for other Netflix customers?
GetHuman-nektario: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Netflix weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-nektario taken from his Netflix customer service problem that occurred on Dezember 2., 2017.