Microsoft - Tech Support: They bounced me around to different departments...

Eine Microsoft - Tech Support Kundenbewertung durch GetHuman-Benutzer ~kat von November 26., 2017

Background on ~kat's case

GetHuman: ~kat - can you tell our other Microsoft - Tech Support customers when your case took place?
~kat: Yup. It was morning, on November 17..
GetHuman: Did you reach out to Microsoft - Tech Support, and if so, how?
~kat: I used the 877-696-7786 number I found for on the GetHuman Microsoft - Tech Support customer phone number page I was on: Microsoft - Tech Support Customer Service Phone Number
GetHuman: And which of these common Microsoft - Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows ~kat a list of common Microsoft - Tech Support problems)
~kat: "Recover Account" was why I was trying to call.

~kat's review of Microsoft - Tech Support customer service

GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kat: They bounced me around to different departments. They kept asking the same question multiple times and they couldn't understand how to spell names or read product key numbers. Princess was her name and she kept repeating her lines I think because she didn't know what she was doing. I did not get the help I need and she said her boss was not on the floor to help.
GetHuman: Let's quantify your experience contacting Microsoft - Tech Support. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Tech Support problem?
~kat: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kat: I'd give them a four out of five on communication.
GetHuman: And what about Microsoft - Tech Support's ability to quickly and effectively address your problem?
~kat: For that I would say three out of five.
GetHuman: And finally- any advice for other Microsoft - Tech Support customers?
~kat: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Microsoft - Tech Support weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~kat taken from his Microsoft - Tech Support customer service problem that occurred on November 17., 2017.

Microsoft - Tech Support

2.20 of 5 stars | 301 reviews

~kat's Microsoft - Tech Support Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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