Microsoft - Tech Support: Horrible connection to begin with.. Static on t...
Eine Microsoft - Tech Support Kundenbewertung durch GetHuman-Benutzer GetHuman-19490 von November 23., 2017
Background on GetHuman-19490's case
GetHuman: GetHuman-19490 - can you tell our other Microsoft - Tech Support customers when your case took place?
GetHuman-19490: Yes I can. It was afternoon, on November 20..
GetHuman: Did you reach out to Microsoft - Tech Support, and if so, how?
GetHuman: And which of these common Microsoft - Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-19490 a list of common Microsoft - Tech Support problems)
GetHuman-19490: "Update Account Information" was why I was trying to call.
GetHuman-19490's review of Microsoft - Tech Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-19490: Horrible connection to begin with.. Static on top of the gentleman's accent made it very difficult to communicate, let alone get any support.. He ended up hanging up on me!
GetHuman: Let's quantify your experience contacting Microsoft - Tech Support. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Tech Support problem?
GetHuman-19490: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-19490: I'd give them a four out of five on communication.
GetHuman: And what about Microsoft - Tech Support's ability to quickly and effectively address your problem?
GetHuman-19490: For that I would say five out of five.
GetHuman: And finally- any advice for other Microsoft - Tech Support customers?
GetHuman-19490: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Microsoft - Tech Support weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-19490 taken from his Microsoft - Tech Support customer service problem that occurred on November 20., 2017.