Microsoft - Tech Support: I was able to speak to tech support, then calle...
Eine Microsoft - Tech Support Kundenbewertung durch GetHuman-Benutzer GetHuman-397865 von November 20., 2017
Background on GetHuman-397865's case
GetHuman: GetHuman-397865 - can you tell our other Microsoft - Tech Support customers when your case took place?
GetHuman-397865: Yes I can. It was late at night, on November 13..
GetHuman: Did you reach out to Microsoft - Tech Support, and if so, how?
GetHuman: And which of these common Microsoft - Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-397865 a list of common Microsoft - Tech Support problems)
GetHuman-397865: "Update Account Information" was why I was trying to call.
GetHuman-397865's review of Microsoft - Tech Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-397865: I was able to speak to tech support, then called again and was able to speak with billing. They were both very helpful and provided the information I needed.
GetHuman: Let's quantify your experience contacting Microsoft - Tech Support. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Tech Support problem?
GetHuman-397865: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-397865: I'd give them a three out of five on communication.
GetHuman: And what about Microsoft - Tech Support's ability to quickly and effectively address your problem?
GetHuman-397865: For that I would say two out of five.
GetHuman: And finally- any advice for other Microsoft - Tech Support customers?
GetHuman-397865: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Microsoft - Tech Support weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-397865 taken from his Microsoft - Tech Support customer service problem that occurred on November 13., 2017.