Complaint for Green Dot
Eine Green Dot Kundenbewertung durch GetHuman-Benutzer GetHuman-selenape von Dezember 10., 2017
Background on GetHuman-selenape's case
GetHuman: GetHuman-selenape - can you tell our other Green Dot customers when your case took place?
GetHuman-selenape: Yeah. It was middle of the night, on Dezember 4..
GetHuman: Did you reach out to Green Dot, and if so, how?
GetHuman: And which of these common Green Dot customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-selenape a list of common Green Dot problems)
GetHuman-selenape: "Setup an account" was why I was trying to call.
GetHuman-selenape's review of Green Dot customer service
GetHuman: So how would you sum up your experience for GetHuman's Green Dot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-selenape: Complaint for Green Dot
GetHuman: Can you tell the rest of us a bit more from what happened on 12/04/17?
GetHuman-selenape: I tried to use my green dot card shortly after activating it and the website I was placing an order on said it could not verify my card information.
GetHuman: Let's quantify your experience contacting Green Dot. On a scale of 1 to 5, how easy is it go get help on a Green Dot problem?
GetHuman-selenape: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-selenape: I'd give them a four out of five on communication.
GetHuman: And what about Green Dot's ability to quickly and effectively address your problem?
GetHuman-selenape: For that I would say one out of five.
GetHuman: And finally- any advice for other Green Dot customers?
GetHuman-selenape: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Green Dot weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-selenape taken from his Green Dot customer service problem that occurred on Dezember 4., 2017.