Best Buy: servicio pesimo ,porque estuve mas de ** minuto...

Eine Best Buy Kundenbewertung durch GetHuman-Benutzer ~luis andrade von November 14., 2017

Background on ~luis andrade's case

GetHuman: ~luis andrade - can you tell our other Best Buy customers when your case took place?
~luis andrade: Yes. It was middle of the night, on November 9..
GetHuman: Did you reach out to Best Buy, and if so, how?
~luis andrade: I used the 888-237-8289 number I found for on the GetHuman Best Buy customer phone number page I was on: Best Buy Customer Service Phone Number
GetHuman: And which of these common Best Buy customer issues best describes the reason you wanted to talk to them?
(Shows ~luis andrade a list of common Best Buy problems)
~luis andrade: "Dispute a Charge" was why I was trying to call.

~luis andrade's review of Best Buy customer service

GetHuman: So how would you sum up your experience for GetHuman's Best Buy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~luis andrade: servicio pesimo ,porque estuve mas de ** minutos y nunca me atendieron, estan igual que en las tiendas con mucha perdida de tiempo y muy poca atencion al cliente,gracias
GetHuman: Let's quantify your experience contacting Best Buy. On a scale of 1 to 5, how easy is it go get help on a Best Buy problem?
~luis andrade: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~luis andrade: I'd give them a two out of five on communication.
GetHuman: And what about Best Buy's ability to quickly and effectively address your problem?
~luis andrade: For that I would say five out of five.
GetHuman: And finally- any advice for other Best Buy customers?
~luis andrade: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Best Buy weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~luis andrade taken from his Best Buy customer service problem that occurred on November 9., 2017.

Best Buy

2.33 of 5 stars | 285 reviews

~luis andrade's Best Buy Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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