AT&T Wireless: seriously want to cancel right NOW supoosed TO...
Eine AT&T Wireless Kundenbewertung durch GetHuman-Benutzer ~ANGRY CUSTOMER von November 20., 2017
Background on ~ANGRY CUSTOMER's case
GetHuman: ~ANGRY CUSTOMER - can you tell our other AT&T Wireless customers when your case took place?
~ANGRY CUSTOMER: Sure. It was afternoon, on November 13..
GetHuman: Did you reach out to AT&T Wireless, and if so, how?
GetHuman: And which of these common AT&T Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~ANGRY CUSTOMER a list of common AT&T Wireless problems)
~ANGRY CUSTOMER: "Billing issue" was why I was trying to call.
~ANGRY CUSTOMER's review of AT&T Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ANGRY CUSTOMER: seriously want to cancel right NOW supoosed TO GET IT INSTALLED TOMORROW THEY HAVENT CONFIRMED OR TOLD ME WHAT TIME!! AND I CALLED TWICE TO SPEAK TO SOMEONE THEY SUPPOSED TO CALL BAK THEY DIDNT AND NOW NO ONE ANSERS!! I HATE THEM
GetHuman: Let's quantify your experience contacting AT&T Wireless. On a scale of 1 to 5, how easy is it go get help on a AT&T Wireless problem?
~ANGRY CUSTOMER: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ANGRY CUSTOMER: I'd give them a two out of five on communication.
GetHuman: And what about AT&T Wireless's ability to quickly and effectively address your problem?
~ANGRY CUSTOMER: For that I would say three out of five.
GetHuman: And finally- any advice for other AT&T Wireless customers?
~ANGRY CUSTOMER: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit AT&T Wireless weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~ANGRY CUSTOMER taken from his AT&T Wireless customer service problem that occurred on November 13., 2017.