Ticketmaster: They had no idea of how their mobile phone appl...
Eine Ticketmaster Kundenbewertung durch GetHuman-Benutzer GetHuman-198268 von November 25., 2017
Background on GetHuman-198268's case
GetHuman: GetHuman-198268 - can you tell our other Ticketmaster customers when your case took place?
GetHuman-198268: Yup. It was afternoon, on November 24..
GetHuman: Did you reach out to Ticketmaster, and if so, how?
GetHuman: And which of these common Ticketmaster customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-198268 a list of common Ticketmaster problems)
GetHuman-198268: "Refund" was why I was trying to call.
GetHuman-198268's review of Ticketmaster customer service
GetHuman: So how would you sum up your experience for GetHuman's Ticketmaster customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-198268: They had no idea of how their mobile phone application works (or worse, what is wrong when it doesn't work).
GetHuman: Let's quantify your experience contacting Ticketmaster. On a scale of 1 to 5, how easy is it go get help on a Ticketmaster problem?
GetHuman-198268: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-198268: I'd give them a two out of five on communication.
GetHuman: And what about Ticketmaster's ability to quickly and effectively address your problem?
GetHuman-198268: For that I would say three out of five.
GetHuman: And finally- any advice for other Ticketmaster customers?
GetHuman-198268: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Ticketmaster weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-198268 taken from his Ticketmaster customer service problem that occurred on November 24., 2017.