when I signed for sprint family plan they told...

Eine Sprint Kundenbewertung durch GetHuman-Benutzer GetHuman-285364 von November 28., 2017

Background on GetHuman-285364's case

GetHuman: GetHuman-285364 - can you tell our other Sprint customers when your case took place?
GetHuman-285364: Yes. It was morning, on November 24..
GetHuman: Did you reach out to Sprint, and if so, how?
GetHuman-285364: I used the 888-211-4727 number I found for on the GetHuman Sprint customer phone number page I was on: Sprint Customer Service Phone Number
GetHuman: And which of these common Sprint customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-285364 a list of common Sprint problems)
GetHuman-285364: "Payment Arrangement" was why I was trying to call.

GetHuman-285364's review of Sprint customer service

GetHuman: So how would you sum up your experience for GetHuman's Sprint customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-285364: when I signed for sprint family plan they told me the bill will be $** each lane but after the first bill I never paid less than $**,you go to store for complain they give number to call and when you call the answer its sprint fees its the only answer you will have, I canceled and I will never go back. no thanks very bad experience.
GetHuman: Let's quantify your experience contacting Sprint. On a scale of 1 to 5, how easy is it go get help on a Sprint problem?
GetHuman-285364: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-285364: I'd give them a two out of five on communication.
GetHuman: And what about Sprint's ability to quickly and effectively address your problem?
GetHuman-285364: For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint customers?
GetHuman-285364: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Sprint weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-285364 taken from his Sprint customer service problem that occurred on November 24., 2017.

Sprint

2.47 of 5 stars | 588 reviews

GetHuman-285364's Sprint Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Sprint, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Sprint in any way.

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