Progressive Insurance: Policy change
Eine Progressive Insurance Kundenbewertung durch GetHuman-Benutzer GetHuman-indeeds von November 30., 2017
Background on GetHuman-indeeds's case
GetHuman: GetHuman-indeeds - can you tell our other Progressive Insurance customers when your case took place?
GetHuman-indeeds: Yes I can. It was middle of the night, on November 25..
GetHuman: Did you reach out to Progressive Insurance, and if so, how?
GetHuman: And which of these common Progressive Insurance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-indeeds a list of common Progressive Insurance problems)
GetHuman-indeeds: "Coverage question" was why I was trying to call.
GetHuman-indeeds's review of Progressive Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Progressive Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-indeeds: Policy change
GetHuman: Can you tell the rest of us a bit more from what happened on 11/25/17?
GetHuman-indeeds: I need to switch my policy from one car to another. This **** phone line is a complete disaster. I do not have all day to sit on hold. Human beings have jobs to do. Though I guess progressive employees aren't expected to do their jobs.
GetHuman: Let's quantify your experience contacting Progressive Insurance. On a scale of 1 to 5, how easy is it go get help on a Progressive Insurance problem?
GetHuman-indeeds: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-indeeds: I'd give them a four out of five on communication.
GetHuman: And what about Progressive Insurance's ability to quickly and effectively address your problem?
GetHuman-indeeds: For that I would say one out of five.
GetHuman: And finally- any advice for other Progressive Insurance customers?
GetHuman-indeeds: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Progressive Insurance weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-indeeds taken from his Progressive Insurance customer service problem that occurred on November 25., 2017.