Priceline: complaints about hotel service booked through p...

Eine Priceline Kundenbewertung durch GetHuman-Benutzer GetHuman-robertbo von Dezember 1., 2017

Background on GetHuman-robertbo's case

GetHuman: GetHuman-robertbo - can you tell our other Priceline customers when your case took place?
GetHuman-robertbo: Yes I can. It was afternoon, on November 27..
GetHuman: Did you reach out to Priceline, and if so, how?
GetHuman-robertbo: I used the 877-477-5807 number I found for on the GetHuman Priceline customer phone number page I was on: Priceline Customer Service Phone Number
GetHuman: And which of these common Priceline customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-robertbo a list of common Priceline problems)
GetHuman-robertbo: "Dispute a Charge" was why I was trying to call.

GetHuman-robertbo's review of Priceline customer service

GetHuman: So how would you sum up your experience for GetHuman's Priceline customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-robertbo: complaints about hotel service booked through priceline
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman-robertbo: terrible customer service incompetent front desk personnel clueless shuttle drivers rude staff
GetHuman: Let's quantify your experience contacting Priceline. On a scale of 1 to 5, how easy is it go get help on a Priceline problem?
GetHuman-robertbo: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-robertbo: I'd give them a two out of five on communication.
GetHuman: And what about Priceline's ability to quickly and effectively address your problem?
GetHuman-robertbo: For that I would say three out of five.
GetHuman: And finally- any advice for other Priceline customers?
GetHuman-robertbo: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Priceline weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-robertbo taken from his Priceline customer service problem that occurred on November 27., 2017.

Priceline

2.19 of 5 stars | 382 reviews

GetHuman-robertbo's Priceline Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Priceline, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Priceline in any way.

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