Playstation: We have been trying to use our brand new ps* bu...

Eine Playstation Kundenbewertung durch GetHuman-Benutzer ~Don't have one yet von November 25., 2017

Background on ~Don't have one yet's case

GetHuman: ~Don't have one yet - can you tell our other Playstation customers when your case took place?
~Don't have one yet: Yeah. It was evening, on November 15..
GetHuman: Did you reach out to Playstation, and if so, how?
~Don't have one yet: I used the 800-345-7669 number I found for on the GetHuman Playstation customer phone number page I was on: Playstation Customer Service Phone Number
GetHuman: And which of these common Playstation customer issues best describes the reason you wanted to talk to them?
(Shows ~Don't have one yet a list of common Playstation problems)
~Don't have one yet: "Complaint" was why I was trying to call.

~Don't have one yet's review of Playstation customer service

GetHuman: So how would you sum up your experience for GetHuman's Playstation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Don't have one yet: We have been trying to use our brand new ps* but nothing will make it work. All day and night. We called and we're talked down to by your agent. As if my child is at fault for your lack of security on your server. So what is going to be the answer here? We paid a lot of money and bought our games from you ON LINE we need to download we can play NOTHING until you fix your servers. What is the solution for my family and our *** dollars???
GetHuman: Let's quantify your experience contacting Playstation. On a scale of 1 to 5, how easy is it go get help on a Playstation problem?
~Don't have one yet: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Don't have one yet: I'd give them a one out of five on communication.
GetHuman: And what about Playstation's ability to quickly and effectively address your problem?
~Don't have one yet: For that I would say two out of five.
GetHuman: And finally- any advice for other Playstation customers?
~Don't have one yet: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Playstation weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~Don't have one yet taken from his Playstation customer service problem that occurred on November 15., 2017.


1.91 of 5 stars | 570 reviews

~Don't have one yet's Playstation Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Playstation, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Playstation in any way.

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