Playstation: The * minute wait is my estimate of how long it...

Eine Playstation Kundenbewertung durch GetHuman-Benutzer ~Girl Down von November 17., 2017

Background on ~Girl Down's case

GetHuman: ~Girl Down - can you tell our other Playstation customers when your case took place?
~Girl Down: Yes I can. It was evening, on November 14..
GetHuman: Did you reach out to Playstation, and if so, how?
~Girl Down: I used the 800-345-7669 number I found for on the GetHuman Playstation customer phone number page I was on: Playstation Customer Service Phone Number
GetHuman: And which of these common Playstation customer issues best describes the reason you wanted to talk to them?
(Shows ~Girl Down a list of common Playstation problems)
~Girl Down: "Account Access" was why I was trying to call.

~Girl Down's review of Playstation customer service

GetHuman: So how would you sum up your experience for GetHuman's Playstation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Girl Down: The * minute wait is my estimate of how long it took me to get through the menu. It was pretty fast.
GetHuman: Let's quantify your experience contacting Playstation. On a scale of 1 to 5, how easy is it go get help on a Playstation problem?
~Girl Down: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Girl Down: I'd give them a three out of five on communication.
GetHuman: And what about Playstation's ability to quickly and effectively address your problem?
~Girl Down: For that I would say four out of five.
GetHuman: And finally- any advice for other Playstation customers?
~Girl Down: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Playstation weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~Girl Down taken from his Playstation customer service problem that occurred on November 14., 2017.


1.91 of 5 stars | 570 reviews

~Girl Down's Playstation Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Playstation, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Playstation in any way.

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