Playstation: My customer service experience was down right d...
Eine Playstation Kundenbewertung durch GetHuman-Benutzer ~kicking hobos von November 24., 2017
Background on ~kicking hobos's case
GetHuman: ~kicking hobos - can you tell our other Playstation customers when your case took place?
~kicking hobos: Sure. It was middle of the night, on November 19..
GetHuman: Did you reach out to Playstation, and if so, how?
GetHuman: And which of these common Playstation customer issues best describes the reason you wanted to talk to them?
(Shows ~kicking hobos a list of common Playstation problems)
~kicking hobos: "Account Access" was why I was trying to call.
~kicking hobos's review of Playstation customer service
GetHuman: So how would you sum up your experience for GetHuman's Playstation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kicking hobos: My customer service experience was down right dreadful! I couldn't understand one **** word that came out his mouth and he kept repeating the same thing over and over again!! I bought the wrong movie, all I wanted to do is change my purchase. THAT'S IT!
GetHuman: Let's quantify your experience contacting Playstation. On a scale of 1 to 5, how easy is it go get help on a Playstation problem?
~kicking hobos: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kicking hobos: I'd give them a one out of five on communication.
GetHuman: And what about Playstation's ability to quickly and effectively address your problem?
~kicking hobos: For that I would say two out of five.
GetHuman: And finally- any advice for other Playstation customers?
~kicking hobos: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Playstation weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~kicking hobos taken from his Playstation customer service problem that occurred on November 19., 2017.