PayPal: after calling three times and being disconnecte...

Eine PayPal Kundenbewertung durch GetHuman-Benutzer ~Luci Rodgers von November 23., 2017

Background on ~Luci Rodgers's case

GetHuman: ~Luci Rodgers - can you tell our other PayPal customers when your case took place?
~Luci Rodgers: Yes. It was morning, on November 20..
GetHuman: Did you reach out to PayPal, and if so, how?
~Luci Rodgers: I used the 888-221-1161 number I found for on the GetHuman PayPal customer phone number page I was on: PayPal Customer Service Phone Number
GetHuman: And which of these common PayPal customer issues best describes the reason you wanted to talk to them?
(Shows ~Luci Rodgers a list of common PayPal problems)
~Luci Rodgers: "Cancel service" was why I was trying to call.

~Luci Rodgers's review of PayPal customer service

GetHuman: So how would you sum up your experience for GetHuman's PayPal customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Luci Rodgers: after calling three times and being disconnected, I was finally told to fax all my paperwork again (originally faxed ****). I am exasperated, frustrated and angry!
GetHuman: Let's quantify your experience contacting PayPal. On a scale of 1 to 5, how easy is it go get help on a PayPal problem?
~Luci Rodgers: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Luci Rodgers: I'd give them a five out of five on communication.
GetHuman: And what about PayPal's ability to quickly and effectively address your problem?
~Luci Rodgers: For that I would say five out of five.
GetHuman: And finally- any advice for other PayPal customers?
~Luci Rodgers: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit PayPal weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~Luci Rodgers taken from his PayPal customer service problem that occurred on November 20., 2017.


3.14 of 5 stars | 595 reviews

~Luci Rodgers's PayPal Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like PayPal, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with PayPal in any way.

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