PayPal: Talked to a guy named Jeff, very helpful and ni...
Eine PayPal Kundenbewertung durch GetHuman-Benutzer ~shannon4 von November 26., 2017
Background on ~shannon4's case
GetHuman: ~shannon4 - can you tell our other PayPal customers when your case took place?
~shannon4: Sure. It was afternoon, on November 17..
GetHuman: Did you reach out to PayPal, and if so, how?
GetHuman: And which of these common PayPal customer issues best describes the reason you wanted to talk to them?
(Shows ~shannon4 a list of common PayPal problems)
~shannon4: "Account Access" was why I was trying to call.
~shannon4's review of PayPal customer service
GetHuman: So how would you sum up your experience for GetHuman's PayPal customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~shannon4: Talked to a guy named Jeff, very helpful and nice. Just kept pressing * with the automated system and it transferred me over to an actual person.
GetHuman: Let's quantify your experience contacting PayPal. On a scale of 1 to 5, how easy is it go get help on a PayPal problem?
~shannon4: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~shannon4: I'd give them a five out of five on communication.
GetHuman: And what about PayPal's ability to quickly and effectively address your problem?
~shannon4: For that I would say five out of five.
GetHuman: And finally- any advice for other PayPal customers?
~shannon4: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit PayPal weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~shannon4 taken from his PayPal customer service problem that occurred on November 17., 2017.