Nintendo: can you refund my eshop funds my email is...
Eine Nintendo Kundenbewertung durch GetHuman-Benutzer GetHuman-kees von Dezember 10., 2017
Background on GetHuman-kees's case
GetHuman: GetHuman-kees - can you tell our other Nintendo customers when your case took place?
GetHuman-kees: Yes I can. It was morning, on Dezember 7..
GetHuman: Did you reach out to Nintendo, and if so, how?
GetHuman: And which of these common Nintendo customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-kees a list of common Nintendo problems)
GetHuman-kees: "Update Account Info" was why I was trying to call.
GetHuman-kees's review of Nintendo customer service
GetHuman: So how would you sum up your experience for GetHuman's Nintendo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-kees: can you refund my eshop funds my email is *****@***.com password polpol**
GetHuman: Can you tell the rest of us a bit more from what happened on 12/07/17?
GetHuman-kees: someone else hacked my nintendo account and he has buys I'am Setsuna, Disgaea * Complete King of Fighters **, Gekou Mark of the Wolf and Oceanhorn Monster of the uncharted Sea please help my**greeting kees
GetHuman: Let's quantify your experience contacting Nintendo. On a scale of 1 to 5, how easy is it go get help on a Nintendo problem?
GetHuman-kees: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-kees: I'd give them a five out of five on communication.
GetHuman: And what about Nintendo's ability to quickly and effectively address your problem?
GetHuman-kees: For that I would say three out of five.
GetHuman: And finally- any advice for other Nintendo customers?
GetHuman-kees: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Nintendo weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-kees taken from his Nintendo customer service problem that occurred on Dezember 7., 2017.