Nintendo: Hi, **I just wanted to let you know that I am v...

Eine Nintendo Kundenbewertung durch GetHuman-Benutzer ~Tania von November 19., 2017

Background on ~Tania's case

GetHuman: ~Tania - can you tell our other Nintendo customers when your case took place?
~Tania: Yeah. It was morning, on November 9..
GetHuman: Did you reach out to Nintendo, and if so, how?
~Tania: I used the 800-255-3700 number I found for on the GetHuman Nintendo customer phone number page I was on: Nintendo Customer Service Phone Number
GetHuman: And which of these common Nintendo customer issues best describes the reason you wanted to talk to them?
(Shows ~Tania a list of common Nintendo problems)
~Tania: "Update Account Info" was why I was trying to call.

~Tania's review of Nintendo customer service

GetHuman: So how would you sum up your experience for GetHuman's Nintendo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tania: Hi, **I just wanted to let you know that I am very appaulled by the nintendo australia staff that served me about my nintendo and what I could do about it, the options they gave me were unjust, unfair, and the staff very rude to me and not nice. All i wanted was to get a replacement nintendo dsi machine but instead was told that I needed to pay for it $** which is not right because it was faulty, have a good day.**Kind regards**Tania Kostov
GetHuman: Let's quantify your experience contacting Nintendo. On a scale of 1 to 5, how easy is it go get help on a Nintendo problem?
~Tania: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tania: I'd give them a three out of five on communication.
GetHuman: And what about Nintendo's ability to quickly and effectively address your problem?
~Tania: For that I would say four out of five.
GetHuman: And finally- any advice for other Nintendo customers?
~Tania: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Nintendo weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~Tania taken from his Nintendo customer service problem that occurred on November 9., 2017.

Nintendo

2.88 of 5 stars | 109 reviews

~Tania's Nintendo Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Nintendo, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Nintendo in any way.

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