Sanam Rent a Car L.L.C. (National Car Rental...
Eine National Car Rental Kundenbewertung durch GetHuman-Benutzer GetHuman-canada7 von November 29., 2017
Hintergrund zu GetHuman-canada7
GetHuman:GetHuman-canada7 - Können Sie unseren anderen National Car Rental Kunden mitteilen, wann Ihr Fall stattgefunden hat?
GetHuman-canada7:Sure. Es war morning auf November 25..
GetHuman:Haben Sie National Car Rental erreicht und wenn ja, wie?
GetHuman:Und welches dieser häufigen National Car Rental Kundenprobleme beschreibt am besten den Grund, warum Sie mit ihnen sprechen wollten?
(Zeigt GetHuman-canada7 eine Liste häufiger National Car Rental Probleme)
GetHuman-canada7:"Change booking" war der Grund, warum ich to call ausprobiert habe.
GetHuman-canada7 Bewertung des National Car Rental Kundenservice
GetHuman:Wie würden Sie Ihre Erfahrungen für die National Car Rental Kundengemeinschaft von GetHuman zusammenfassen? Wir werden alle IDs, Nummern oder Codes sowie unangemessene Wörter hier aus Respekt vor den Millionen anderer Kunden, die diese Ressource nutzen, zensieren.
GetHuman-canada7:Sanam Rent a Car L.L.C. (National Car Rental )**PO Box *****, Dubai, UAE**Tel: **** * **** *****Fax: **** * **** **********@***.com**www.national-ae.com***When renting, the desk attendant was texting on his phone and looking at papers and ignored me when I walked up. I finally had to ask him to give me service.** **He was painfully slow as the line built up behind us. He said * of my credit cards were declined even though I have used all the cards recently in Saudi. It took forever to get the car.** **He blocked a ****AED deposit even though the rental agreement showed ****AED and was very argumentative when questioned about it.** **When examining the car for damage, he wouldn't let me write down additional scratches. I had to grab the damage report from him and write the additional scratches I found. He kept saying, wash the car first and then come back and report scratches.** **Once in the car, after every stop when I I had to keep pushing on the accelerator until finally the car would jump forward* it wouldn't accelerate smoothly.** **Once on the highway headed to downtown Dubai, the low tire pressure warning came on while I was on a * lane highway. I had to search out an air pump in an unknown town and found that every tire was low on air. I filled every tire evenly to **psig but the warning light never went off the whole * days.** **Two days later in Dubai, we were trying to exit a parking garage and there was a delay because of traffic so I was stopped on the incline out of the garage.** **The automatic transmission let the car slide backwards down the slope and I almost hit a very expensive car behind. The guy honked and then came out of his car to yell at me that I almost hit his car.**For several minutes on the slope waiting for traffic to clear I had to hold the brake to keep from rolling backward.** **When I was finally able to exit the garage when traffic cleared, I was pulling up the slope and a warning went off that the transmission was too hot and I needed to pull over. This was in the busiest portion of Dubai during the holiday evening and there was of course no place to pull over.** **When we arrived to drop off the car, there was no sign indicating the National drop off so I went past and got stuck at the parking exit gate. It wouldn't open so I could circle around because it said I hadn't pay. Many cars behind were honking and I had to back up but there was no way to get back to the National dropoff.** **The National guy finally came after we called and I was telling him about all our problems. He was trying to blame everything on me and was most discourteous, the same as the National rep when we rented the car.** **I have rented vehicles all over the world but never have a experienced so many problems with a vehicle and the staff. My wife is traumatized by the experience of driving in a new country in the traffic and wondering if this car is safe.
GetHuman:Lassen Sie uns Ihre Erfahrung mit National Car Rental quantifizieren. Wie einfach ist es auf einer Skala von 1 bis 5, Hilfe bei einem National Car Rental -Problem zu erhalten?
GetHuman-canada7:Ich würde ihnen eine one von fünf geben, damit Sie leichter helfen können.
GetHuman:Was ist mit der Qualität der Kommunikation? Wie würden Sie das auf einer Skala von 1 bis 5 bewerten?
GetHuman-canada7:Ich würde ihnen bei der Kommunikation eine four von fünf geben.
GetHuman:Und was ist mit der Fähigkeit von National Car Rental, Ihr Problem schnell und effektiv anzugehen?
GetHuman-canada7:Dafür würde ich three von fünf sagen.
GetHuman:Und zum Schluss noch ein Rat für andere National Car Rental Kunden?
GetHuman-canada7:Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit National Car Rental weiß, wer Sie sind.
GetHuman:Na da hast du es. Einige nützliche Rückmeldungen und Worte von GetHuman-canada7 aus seinem National Car Rental Kundendienstproblem, das bei November 25., 2017 aufgetreten ist.