Microsoft - Tech Support: Issue with Office *******- I'm unable to put an...

Eine Microsoft - Tech Support Kundenbewertung durch GetHuman-Benutzer ~picarda von November 23., 2017

Background on ~picarda's case

GetHuman: ~picarda - can you tell our other Microsoft - Tech Support customers when your case took place?
~picarda: Yes I can. It was middle of the night, on November 17..
GetHuman: Did you reach out to Microsoft - Tech Support, and if so, how?
~picarda: I used the 877-696-7786 number I found for on the GetHuman Microsoft - Tech Support customer phone number page I was on: Microsoft - Tech Support Customer Service Phone Number
GetHuman: And which of these common Microsoft - Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows ~picarda a list of common Microsoft - Tech Support problems)
~picarda: "Account issues" was why I was trying to call.

~picarda's review of Microsoft - Tech Support customer service

GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~picarda: Issue with Office *******- I'm unable to put an outlook aliases**- Unable to go in my account for ** days because of changes.**- I'm unable to use my office because my account is locked, cannot login.**- The information in the account of have expired phone number and email. I'm unable to change it for ** days.**- They told me that they will do a refund then applied the new order in the correct account but I received no calls.**Quality micro$oft again!
GetHuman: Let's quantify your experience contacting Microsoft - Tech Support. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Tech Support problem?
~picarda: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~picarda: I'd give them a four out of five on communication.
GetHuman: And what about Microsoft - Tech Support's ability to quickly and effectively address your problem?
~picarda: For that I would say three out of five.
GetHuman: And finally- any advice for other Microsoft - Tech Support customers?
~picarda: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Microsoft - Tech Support weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~picarda taken from his Microsoft - Tech Support customer service problem that occurred on November 17., 2017.

Microsoft - Tech Support

2.20 of 5 stars | 301 reviews

~picarda's Microsoft - Tech Support Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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