Medicare: Humana offers poor service, should be removed f...
Eine Medicare Kundenbewertung durch GetHuman-Benutzer GetHuman3510 von Dezember 1., 2017
Background on GetHuman3510's case
GetHuman: GetHuman3510 - can you tell our other Medicare customers when your case took place?
GetHuman3510: Yup. It was middle of the night, on November 27..
GetHuman: Did you reach out to Medicare, and if so, how?
GetHuman: And which of these common Medicare customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman3510 a list of common Medicare problems)
GetHuman3510: "Update account information" was why I was trying to call.
GetHuman3510's review of Medicare customer service
GetHuman: So how would you sum up your experience for GetHuman's Medicare customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman3510: Humana offers poor service, should be removed from Medicare for Seniors
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman3510: Have been trying to get my prescriptions through Humana mail service since ******. Need BP meds. they have made so many mistakes regarding my meds. fed up.
GetHuman: Let's quantify your experience contacting Medicare. On a scale of 1 to 5, how easy is it go get help on a Medicare problem?
GetHuman3510: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman3510: I'd give them a two out of five on communication.
GetHuman: And what about Medicare's ability to quickly and effectively address your problem?
GetHuman3510: For that I would say five out of five.
GetHuman: And finally- any advice for other Medicare customers?
GetHuman3510: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Medicare weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman3510 taken from his Medicare customer service problem that occurred on November 27., 2017.