GetHuman:GetHuman-randbcox - Können Sie unseren anderen KFC Kunden mitteilen, wann Ihr Fall stattgefunden hat?
GetHuman-randbcox:Yes I can. Es war morning auf Dezember 1..
GetHuman:Haben Sie KFC erreicht und wenn ja, wie?
GetHuman-randbcox:Ich habe die 800-225-5532 -Nummer verwendet, die ich auf der GetHuman KFC -Kunden-Telefonnummernseite gefunden habe, auf der ich war:KFC Telefonnummer des Kundendienstes GetHuman:Und welches dieser häufigen KFC Kundenprobleme beschreibt am besten den Grund, warum Sie mit ihnen sprechen wollten?
(Zeigt GetHuman-randbcox eine Liste häufiger KFC Probleme)
GetHuman-randbcox:"Overcharge/Strange charge" war der Grund, warum ich to call ausprobiert habe.
GetHuman:Wie würden Sie Ihre Erfahrungen für die KFC Kundengemeinschaft von GetHuman zusammenfassen? Wir werden alle IDs, Nummern oder Codes sowie unangemessene Wörter hier aus Respekt vor den Millionen anderer Kunden, die diese Ressource nutzen, zensieren.
GetHuman-randbcox:dispute over food
GetHuman:Können Sie dem Rest von uns etwas mehr darüber erzählen, was auf 12/01/17 passiert ist?
GetHuman-randbcox:Yesterday I stopped by the KFC on Western Ave. in Knoxville, TN. I went through the drive thru and purchased the $** meal. The lady told me they had "no biscuits" so I asked if I could have an extra side instead. She agreed. When I pulled up to the window, she took my card and asked me to pull forward and wait. After an unusually long wait, she brought my food to me. Upon arriving home, I found only * side dishes and a meal box that consisted of * wings, * thigh, * cookies and * individual sides. Because it was pouring rain and rush hour traffic was horrible, I called ahead and spoke to Vanessa. She told me to come back and she would fix the problem. I went to the drive thru but was told I would have to park and come in the store despite the pouring rain. Even though she knew I was there (there was only * customer in the store) I was ignored for several minutes. Finally a young lady asked me "is this for here or to go". I explained the situation and she went to tell Vanessa, who appeared to be quite agitated. I was hatefully told I would have to produce a receipt (which I did not receive) in order to obtain the food. I explained I was given no receipt but could show her the transaction on my cell phone through online banking. She refused to accept that proof and asked me to produce the food. I told her I had left the sides at home (I did not receive the extra one) and the other food was in my van since I knew it was against health regulations to return it. Apparently, she did not want to brave the rain anymore than I did to retrieve the box. She then asked me the name of the person who took my order. I did not know but explained it had only been about ** minutes and since my order was unusual (extra side because they had no biscuits) that the person should remember me. She told me if I could not tell her who served me, she could not help me. At this point, I had already spent close to ** minutes trying to feed my family. I told her I would pay for more chicken and request a refund from corporate based on the bank information I showed her. She walked away and I waited almost * minutes for someone to take the second order. Again, there was only * customer in the store and they were waiting for their food. Upon ordering my food, I watched as they filled * orders for drive thru customers before they even began mine. By that time, they were out of wings and I was told I would have to wait. When she finally brought my chicken, she told me her name was Vanessa McCoy and she was not concerned about my contacting corporate because "they know me". Overall, it took over an hour to purchase my family's meal. I have my banking information scanned into the computer and can forward it to you if necessary.
GetHuman:Lassen Sie uns Ihre Erfahrung mit KFC quantifizieren. Wie einfach ist es auf einer Skala von 1 bis 5, Hilfe bei einem KFC -Problem zu erhalten?
GetHuman-randbcox:Ich würde ihnen eine four von fünf geben, damit Sie leichter helfen können.
GetHuman:Was ist mit der Qualität der Kommunikation? Wie würden Sie das auf einer Skala von 1 bis 5 bewerten?
GetHuman-randbcox:Ich würde ihnen bei der Kommunikation eine five von fünf geben.
GetHuman:Und was ist mit der Fähigkeit von KFC, Ihr Problem schnell und effektiv anzugehen?
GetHuman-randbcox:Dafür würde ich two von fünf sagen.
GetHuman:Und zum Schluss noch ein Rat für andere KFC Kunden?
GetHuman-randbcox:Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit KFC weiß, wer Sie sind.
GetHuman:Na da hast du es. Einige nützliche Rückmeldungen und Worte von GetHuman-randbcox aus seinem KFC Kundendienstproblem, das bei Dezember 1., 2017 aufgetreten ist.