JCPenney Card Services: AT ONE TIME JC PENNEY WAS THE BEST CLOTHING ARO...
Eine JCPenney Card Services Kundenbewertung durch GetHuman-Benutzer ~rdierolf von Oktober 28., 2017
Background on ~rdierolf's case
GetHuman: ~rdierolf - can you tell our other JCPenney Card Services customers when your case took place?
~rdierolf: Sure. It was afternoon, on Oktober 21..
GetHuman: Did you reach out to JCPenney Card Services, and if so, how?
GetHuman: And which of these common JCPenney Card Services customer issues best describes the reason you wanted to talk to them?
(Shows ~rdierolf a list of common JCPenney Card Services problems)
~rdierolf: "Lower my rate" was why I was trying to call.
~rdierolf's review of JCPenney Card Services customer service
GetHuman: So how would you sum up your experience for GetHuman's JCPenney Card Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rdierolf: AT ONE TIME JC PENNEY WAS THE BEST CLOTHING AROUND - NOW IT SEEMS THEY HAVE GONE TO **** IN A HAND BASKET - I APPLIED FOR A PENNEYS CARD THINKING IT MIGHT BE FOR ***-*** - NO I GET TWO REPLYS FROM GE MONEY BANK THAT THEY ARE SORRY - JC PENNEY IS TO BIG FOR MY MONEY - AFTER READING ABOUT THE PROBLEMS THEY HAVE NO WANDER THEY DON'T NEED MY FEW DOLLARS - WHEN I WAS A KID JC PENNEYS STOOD FOR HIGH QUILATY NOT ANY MORE - SO AS THEY SAY GO SOOM PLACE ELSE - I DON'T THINK THIS WILL BE READ - BUT MADE A MISTAKE AND BOUGHT A COUPLE OF THINGS NO MORE
GetHuman: Let's quantify your experience contacting JCPenney Card Services. On a scale of 1 to 5, how easy is it go get help on a JCPenney Card Services problem?
~rdierolf: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rdierolf: I'd give them a five out of five on communication.
GetHuman: And what about JCPenney Card Services's ability to quickly and effectively address your problem?
~rdierolf: For that I would say five out of five.
GetHuman: And finally- any advice for other JCPenney Card Services customers?
~rdierolf: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit JCPenney Card Services weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~rdierolf taken from his JCPenney Card Services customer service problem that occurred on Oktober 21., 2017.