Green Dot: Automated I need to speak t a HUMAN!!!! ALL OF...
Eine Green Dot Kundenbewertung durch GetHuman-Benutzer ~FRUSTRATED von November 25., 2017
Background on ~FRUSTRATED's case
GetHuman: ~FRUSTRATED - can you tell our other Green Dot customers when your case took place?
~FRUSTRATED: Yup. It was late at night, on November 17..
GetHuman: Did you reach out to Green Dot, and if so, how?
GetHuman: And which of these common Green Dot customer issues best describes the reason you wanted to talk to them?
(Shows ~FRUSTRATED a list of common Green Dot problems)
~FRUSTRATED: "Overcharge/Strange charge" was why I was trying to call.
~FRUSTRATED's review of Green Dot customer service
GetHuman: So how would you sum up your experience for GetHuman's Green Dot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~FRUSTRATED: Automated I need to speak t a HUMAN!!!! ALL OF THE NUMBERS LISTED ARE LIKE THIS!!! WHO IS SUPPOSED TO ASSIST HUMANS!!!!!!!!!!!!! UGH. ** MINS. STILL NO HELP
GetHuman: Let's quantify your experience contacting Green Dot. On a scale of 1 to 5, how easy is it go get help on a Green Dot problem?
~FRUSTRATED: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~FRUSTRATED: I'd give them a three out of five on communication.
GetHuman: And what about Green Dot's ability to quickly and effectively address your problem?
~FRUSTRATED: For that I would say four out of five.
GetHuman: And finally- any advice for other Green Dot customers?
~FRUSTRATED: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Green Dot weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~FRUSTRATED taken from his Green Dot customer service problem that occurred on November 17., 2017.