Farmer's Insurance: I got disconnected after waiting for over ** mi...
Eine Farmer's Insurance Kundenbewertung durch GetHuman-Benutzer ~Anonymous von November 25., 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Farmer's Insurance customers when your case took place?
~Anonymous: Yup. It was afternoon, on November 16..
GetHuman: Did you reach out to Farmer's Insurance, and if so, how?
GetHuman: And which of these common Farmer's Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Farmer's Insurance problems)
~Anonymous: "Get insurance" was why I was trying to call.
~Anonymous's review of Farmer's Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Farmer's Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: I got disconnected after waiting for over ** minutes on hold, then I was asked to go find my policy number and call when i have it to get help. Poor service!
GetHuman: Let's quantify your experience contacting Farmer's Insurance. On a scale of 1 to 5, how easy is it go get help on a Farmer's Insurance problem?
~Anonymous: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a three out of five on communication.
GetHuman: And what about Farmer's Insurance's ability to quickly and effectively address your problem?
~Anonymous: For that I would say four out of five.
GetHuman: And finally- any advice for other Farmer's Insurance customers?
~Anonymous: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Farmer's Insurance weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Farmer's Insurance customer service problem that occurred on November 16., 2017.