Facebook: got a recording that this number cant help you...

Eine Facebook Kundenbewertung durch GetHuman-Benutzer ~Valerie Cummings von November 27., 2017

Background on ~Valerie Cummings's case

GetHuman: ~Valerie Cummings - can you tell our other Facebook customers when your case took place?
~Valerie Cummings: Yeah. It was morning, on November 20..
GetHuman: Did you reach out to Facebook, and if so, how?
~Valerie Cummings: I used the 650-543-4800 number I found for on the GetHuman Facebook customer phone number page I was on: Facebook Customer Service Phone Number
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Valerie Cummings a list of common Facebook problems)
~Valerie Cummings: "Delete Account" was why I was trying to contact.

~Valerie Cummings's review of Facebook customer service

GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Valerie Cummings: got a recording that this number cant help you and to lok at the bottom of a facebook page under help
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Valerie Cummings: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Valerie Cummings: I'd give them a two out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Valerie Cummings: For that I would say three out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Valerie Cummings: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Facebook weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~Valerie Cummings taken from his Facebook customer service problem that occurred on November 20., 2017.

Facebook

1.47 of 5 stars | 2518 reviews

~Valerie Cummings's Facebook Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Facebook, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Facebook in any way.

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