Facebook: Absolutely no freaking help at all. Two account...

Eine Facebook Kundenbewertung durch GetHuman-Benutzer ~bulldawg barks von November 27., 2017

Background on ~bulldawg barks's case

GetHuman: ~bulldawg barks - can you tell our other Facebook customers when your case took place?
~bulldawg barks: Yes I can. It was evening, on November 22..
GetHuman: Did you reach out to Facebook, and if so, how?
~bulldawg barks: I used the 650-543-4800 number I found for on the GetHuman Facebook customer phone number page I was on: Facebook Customer Service Phone Number
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~bulldawg barks a list of common Facebook problems)
~bulldawg barks: "Recover Disabled Account" was why I was trying to contact.

~bulldawg barks's review of Facebook customer service

GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bulldawg barks: Absolutely no freaking help at all. Two accounts shut down and asked to upload personal information to cyber world. Can we say conspiracy ?
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~bulldawg barks: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bulldawg barks: I'd give them a four out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~bulldawg barks: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~bulldawg barks: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Facebook weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~bulldawg barks taken from his Facebook customer service problem that occurred on November 22., 2017.


1.47 of 5 stars | 2518 reviews

~bulldawg barks's Facebook Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Facebook, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Facebook in any way.

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