Experian: Pressed "*" for operator, and received initial...
Eine Experian Kundenbewertung durch GetHuman-Benutzer GetHuman-316031 von November 28., 2017
Background on GetHuman-316031's case
GetHuman: GetHuman-316031 - can you tell our other Experian customers when your case took place?
GetHuman-316031: Sure. It was middle of the night, on November 24..
GetHuman: Did you reach out to Experian, and if so, how?
GetHuman: And which of these common Experian customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-316031 a list of common Experian problems)
GetHuman-316031: "Fix credit score" was why I was trying to call.
GetHuman-316031's review of Experian customer service
GetHuman: So how would you sum up your experience for GetHuman's Experian customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-316031: Pressed "*" for operator, and received initial info from her* then waited *** minutes for rest of information.
GetHuman: Let's quantify your experience contacting Experian. On a scale of 1 to 5, how easy is it go get help on a Experian problem?
GetHuman-316031: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-316031: I'd give them a five out of five on communication.
GetHuman: And what about Experian's ability to quickly and effectively address your problem?
GetHuman-316031: For that I would say two out of five.
GetHuman: And finally- any advice for other Experian customers?
GetHuman-316031: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Experian weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-316031 taken from his Experian customer service problem that occurred on November 24., 2017.