Experian: I called several different numbers and was not...

Eine Experian Kundenbewertung durch GetHuman-Benutzer GetHuman-74365 von November 25., 2017

Background on GetHuman-74365's case

GetHuman: GetHuman-74365 - can you tell our other Experian customers when your case took place?
GetHuman-74365: Yes I can. It was morning, on November 22..
GetHuman: Did you reach out to Experian, and if so, how?
GetHuman-74365: I used the 714-830-7000 number I found for on the GetHuman Experian customer phone number page I was on: Experian Customer Service Phone Number
GetHuman: And which of these common Experian customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-74365 a list of common Experian problems)
GetHuman-74365: "Fix credit score" was why I was trying to call.

GetHuman-74365's review of Experian customer service

GetHuman: So how would you sum up your experience for GetHuman's Experian customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-74365: I called several different numbers and was not able to speak to a live person. This number helped, there was no waiting and I was able to have all my questions answered within minutes. Thank you!!!
GetHuman: Let's quantify your experience contacting Experian. On a scale of 1 to 5, how easy is it go get help on a Experian problem?
GetHuman-74365: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-74365: I'd give them a three out of five on communication.
GetHuman: And what about Experian's ability to quickly and effectively address your problem?
GetHuman-74365: For that I would say four out of five.
GetHuman: And finally- any advice for other Experian customers?
GetHuman-74365: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Experian weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-74365 taken from his Experian customer service problem that occurred on November 22., 2017.

Experian

4.17 of 5 stars | 881 reviews

GetHuman-74365's Experian Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Experian, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Experian in any way.

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