DHL Express (UK): Automated service only. The other reviewer's ti...
Eine DHL Express (UK) Kundenbewertung durch GetHuman-Benutzer ~Paul von November 3., 2017
Background on ~Paul's case
GetHuman: ~Paul - can you tell our other DHL Express (UK) customers when your case took place?
~Paul: Yes. It was afternoon, on Oktober 24..
GetHuman: Did you reach out to DHL Express (UK), and if so, how?
GetHuman: And which of these common DHL Express (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~Paul a list of common DHL Express (UK) problems)
~Paul: "Complaint" was why I was trying to call.
~Paul's review of DHL Express (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's DHL Express (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Paul: Automated service only. The other reviewer's tip of pressing * then hash did not work for me - I just got a pre-recorded "Thank you for calling, goodbye"
GetHuman: Let's quantify your experience contacting DHL Express (UK). On a scale of 1 to 5, how easy is it go get help on a DHL Express (UK) problem?
~Paul: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Paul: I'd give them a two out of five on communication.
GetHuman: And what about DHL Express (UK)'s ability to quickly and effectively address your problem?
~Paul: For that I would say one out of five.
GetHuman: And finally- any advice for other DHL Express (UK) customers?
~Paul: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit DHL Express (UK) weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~Paul taken from his DHL Express (UK) customer service problem that occurred on Oktober 24., 2017.