Craigslist: What is the point of having a customer service...

Eine Craigslist Kundenbewertung durch GetHuman-Benutzer ~unhappy von November 22., 2017

Background on ~unhappy's case

GetHuman: ~unhappy - can you tell our other Craigslist customers when your case took place?
~unhappy: Yes. It was afternoon, on November 16..
GetHuman: Did you reach out to Craigslist, and if so, how?
~unhappy: I used the 415-399-5200 number I found for on the GetHuman Craigslist customer phone number page I was on: Craigslist Customer Service Phone Number
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows ~unhappy a list of common Craigslist problems)
~unhappy: "Technical support" was why I was trying to contact.

~unhappy's review of Craigslist customer service

GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unhappy: What is the point of having a customer service number if all it does is refer you to the **** website or tell you that they don't offer phone support
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
~unhappy: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unhappy: I'd give them a one out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
~unhappy: For that I would say two out of five.
GetHuman: And finally- any advice for other Craigslist customers?
~unhappy: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Craigslist weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~unhappy taken from his Craigslist customer service problem that occurred on November 16., 2017.

Craigslist

1.22 of 5 stars | 241 reviews

~unhappy's Craigslist Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Craigslist, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Craigslist in any way.

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