Craigslist: My credit card was over charged and there is no...
Eine Craigslist Kundenbewertung durch GetHuman-Benutzer GetHuman-55921 von November 15., 2017
Background on GetHuman-55921's case
GetHuman: GetHuman-55921 - can you tell our other Craigslist customers when your case took place?
GetHuman-55921: Sure. It was middle of the night, on November 14..
GetHuman: Did you reach out to Craigslist, and if so, how?
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-55921 a list of common Craigslist problems)
GetHuman-55921: "Make a purchase" was why I was trying to contact.
GetHuman-55921's review of Craigslist customer service
GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-55921: My credit card was over charged and there is no way to speak to someone and request a refund. I have emailed, called and emailed again. Nothing.
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
GetHuman-55921: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-55921: I'd give them a one out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
GetHuman-55921: For that I would say one out of five.
GetHuman: And finally- any advice for other Craigslist customers?
GetHuman-55921: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Craigslist weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-55921 taken from his Craigslist customer service problem that occurred on November 14., 2017.